Terms and Conditions

Last updated: April 29, 2026

The website https://quintavilamea.pt is operated by:

HOTEL RURAL VILA MEA LTDA
Trade name: Quinta Vila Meã
CPF (Taxpayer Identification Number): 509181716
Commercial Registration: registered with the Commercial Registry of the district of Viseu
Address: Quinta de Vila Meã, EN 229-2, Povolide, 3505-252 POVOLIDE
Email: info@quintavilamea.pt

Purpose

These Terms and Conditions govern access, browsing and use of the website https://quintavilamea.pt.

The website is institutional and informative in nature, intended for the presentation of the company, its services, its portfolio, its contacts, and for receiving contact requests, quote requests, and applications.

The site does not constitute an online store and does not provide a purchase system, shopping cart, payment system, or automatic service contracting.

Submitting orders through the site does not, in itself, constitute contractual acceptance, award, binding order, or automatic execution of a contract.

Any provision of services by Quinta Vila Meã will always depend on prior analysis, contact between the parties and, where applicable, a proposal, quote, or specific contractual document.

Use of the website

The user agrees to use the site lawfully, responsibly, and in accordance with applicable legislation.

It is prohibited to:

use the site for illegal, abusive, offensive, or fraudulent purposes;
attempt to access restricted areas, servers, or systems of Quinta Vila Meã without authorization;

Introducing viruses, malware, malicious scripts, or any other means likely to compromise the security or operation of the website;

Using the forms to send false, abusive, misleading, or spam messages.

Information Provided

Quinta Vila Meã strives to ensure that the information provided on the website is correct, current, and useful. However, it does not guarantee that all content is permanently complete, accurate, up-to-date, or error-free.

The information on the website is purely informative and for general commercial purposes, and does not replace direct confirmation with Quinta Vila Meã, the company involved in any specific proposal, quote, specific service conditions, or operational availability.

Contact Requests, Quotes, and Recruitment

The forms available on the website are intended exclusively to facilitate contact with Quinta Vila Meã.

Submitting a form does not guarantee an immediate response, acceptance of a proposal, admission of an application, or contracting of any service.

Quinta Vila Meã reserves the right to refuse requests that are manifestly abusive, incomplete, false, or inconsistent with its activity.

Intellectual Property

All website content, including texts, images, photographs, graphic elements, logos, trademarks, design, structure, and other content, unless otherwise indicated, belongs to Quinta Vila Meã or is used with legitimate authorization.

Reproduction, distribution, modification, public communication, or any other form of use of the website content is prohibited without prior written authorization from Quinta Vila Meã, except in legally permitted cases.

Links to Third-Party Websites

The website may contain links to third-party websites, namely social networks or external platforms. Quinta Vila Meã does not control or assume responsibility for the content, policies, practices, or operation of these sites.

Data Protection and Cookies

Use of the website may involve the processing of personal data, in accordance with the Privacy and Cookies Policy available on the website.

Consumer Complaints and Dispute Resolution

In case of a complaint, the user can contact Quinta Vila Meã via email at info@quintavilamea.pt or use the electronic Complaints Book, available on the website.

In case of a dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity. Under Law No. 144/2015, of September 8, in case of a dispute, the consumer may resort to a Consumer Conflict Arbitration Center. In Portugal, the following entities are available:

CNIACC – National Consumer Information and Arbitration Centre — www.cniacc.pt
CACCL – Lisbon Consumer Conflict Arbitration Centre — www.centroarbitragemlisboa.pt
CICAP – Porto Consumer Information and Arbitration Centre — www.cicap.pt
CIAB – Consumer Information, Mediation and Arbitration Centre (Braga) — www.ciab.pt
CIMAAL – Algarve Consumer Information, Mediation and Arbitration Centre — www.cimaal.pt
CARC – Coimbra Region Consumer Conflict Arbitration Centre — www.centrodearbitragemdecoimbra.com
The complete list of recognized ADR entities in Portugal is available at www.consumidor.gov.pt.

For e-commerce disputes, the consumers can also consult the European Online Dispute Resolution Platform (ODR platform), available at: https://consumer-redress.ec.europa.eu/index_en.

Changes

Quinta Vila Meã reserves the right to change, update or remove, at any time and without prior notice, content from the website, as well as these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by Portuguese law.

In case of dispute, Portuguese law will apply, without prejudice to any applicable mandatory consumer protection rules.

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Vila Mea 2026